Privacy Policy

WHO WE ARE

ELM Events Pty Ltd (trading as VENYU) operates the following websites across desktop, mobile and social media (including any subdomains):

• venyu.com.au
• venyusecrets.com
• venyusecrets.com.au
• venyu.au

collectively known as the “Websites” in this Privacy Policy.

This Privacy Policy sets out the manner in which we collect, use, disclose and manage personal information. By using the Websites, subscribing to our services or entering into an agreement with us in relation to the Websites, you are taken to have read, and agreed to the collection, use, disclosure and handling of your personal information in accordance with this Privacy Policy.

We may modify this Privacy Policy at any time. You should review this Privacy Policy periodically so that you are updated on any changes.

RESPECTING INFORMATION PRIVACY

We recognise the importance of protecting personal information. We do not collect sensitive information as defined under the Privacy Act 1988 (Cth) (“Privacy Act“), such as racial or ethnicity information, political opinions or associations, criminal records or health information.

In collecting and handling personal information, we are bound by the Privacy Act, including the Australian Privacy Principles (“APPs“), and applicable privacy regulations.

THE PERSONAL INFORMATION WE COLLECT ABOUT YOU

ELM Events Pty Ltd (VENYU) may collect personal information about you including, but not limited to your name, address, phone number, email, gender, occupation, personal interests and any other information provided. If you access any of our services through a social network site such as Facebook, we will collect limited information provided to us by that social network site, such as user name, site ID and email address.

We may also collect non-personal information about you including, but not limited to, data relating to your activities on the Websites (including IP addresses) via tracking technologies such as cookies, web beacons and measurement software or data relating to survey responses.

You acknowledge that the personal information you provide us and which we collect from you, is your own information or information which you have been authorised to provide to us.

HOW WE COLLECT YOUR PERSONAL INFORMATION

ELM Events Pty Ltd (VENYU) may collect personal information about you from a variety of sources including, but not limited to:

  (a)  registering to use the Website;

  (b)  logging in to use our Websites via your social networking site (“SNS“) account;

  (c)  subscribing to receive Alerts and filling in forms, applications, surveys or research, participating in promotions and competitions on the Websites or websites of our service providers;

  (d)  contacting us or our service providers for any reason including, but not limited to, reporting a problem with the Websites, requesting further services or seeking our assistance;

  (e)  posting or contributing material on our Websites;

  (f)  using our services and any credit provided by us in connection with those services (see our Credit Reporting Policy below for more detail); and

ELM Events Pty Ltd (VENYU) may collect personal information about you if you:

  (a)  subscribe to receive email alerts, media releases and other news relating to VENYU through the Websites.

We may also collect your personal information through our related bodies corporate, our service providers and third parties so that we may provide a better or more relevant service or product to you.

If you apply to us for credit, we may also obtain personal information about you from credit reporting bodies (see our Credit Reporting Policy below for more details), other credit providers, existing or previous suppliers of goods or services, your bank and certain other businesses for the purposes of assessing your application.

USING AND DISCLOSING YOUR PERSONAL INFORMATION FOR MARKETING PURPOSES

We may:

  (a)  use your personal information to provide you with information about offers, promotions, goods or services, which we believe may be of interest to you; and

  (b)  share your information with our service providers and other third parties so that they can provide you with products or services on our behalf or help us to provide you with the requested products or services including contacting you in relation to the products or services.

If we do contact you by using your personal information in accordance with either of the above, we will give you the opportunity to request that your information not be used for further direct marketing in the future.

WHO WE SHARE YOUR DATA WITH

We may disclose personal information to our related service providers or business partners. We may also disclose your personal information:

  (a)  to venues that have listings or advertising on our Websites and which you have requested information from by submitting an enquiry;

  (b)  to our service providers, so that they can provide you with products or services on our behalf or products or services that you have requested directly from them;

  (c)  to third parties where you have requested information, services or products from them;

  (d)  in conjunction with a sale or similar transfer of a business;

  (e)  if you apply to us for credit, to:

          (i) credit reporting bodies (for the purpose of obtaining credit reporting information about you and other permitted purposes – see our Credit Reporting Policy below for more details); and

          (ii) other credit providers, existing or previous suppliers of goods or services, your bank and certain other businesses for the purposes of assessing your application;

  (f)  relevant public, government or regulatory authorities, our legal representatives or other concerned parties, in special situations where we have reason to believe that disclosing your personal information is necessary to help identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with our rights or property, users or anyone else who could be harmed by such activities; and

  (g)  where we are otherwise authorised or required by law to do so.

If you request information from any organisation through our Websites, you will need to check their privacy policy to find out how they handle your personal information. We are not responsible for the way these organisations collect, use, disclose or handle personal information you provide to them through our Websites.

If you request a password reset, your IP address will be included in the reset email.

HOW LONG WE RETAIN YOUR DATA

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

WHAT RIGHTS YOU HAVE OVER YOUR DATA

If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

EMBEDDED CONTENT FROM OTHER SITES

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

COOKIES

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

SECURITY

We strive to ensure the security, integrity and privacy of personal information we collect. We have established safeguards and use reasonable security measures to protect your personal information from unauthorised access, modification and disclosure. Our employees, contractors, agents and service providers who provide services related to our information systems, are obliged to respect the confidentiality of any personal information held by us. We review and update our security measures in light of current technologies. Unfortunately, no data transmission over the internet can be guaranteed to be totally secure.

COMPLAINTS RESOLUTION

ELM Events Pty Ltd (VENYU) is committed to providing its customers with a fair and responsible system for the handling of complaints.

If at any time you have any concerns, complaints or questions in relation to your privacy or the operation of ELM Events Pty Ltd (VENYU) please contact us so that we may resolve your concerns.For more information about privacy issues in Australia and protecting your privacy, visit the Office of the Australian Information Commissioner’s website.